PHASE 2 GUIDELINES:

Welcome to Phase 2. 

 

If you have been to visit us during Phase 1, you will be familiar with all of the changes.

 

If you are new to us, then please take a moment to read through our Covid-19 safety procedures and guidelines - it will help with your booking, prepare for your visit and tell you what to expect on the day.

BOOKING YOU IN 

1: PHASE 2

Our Phase 2 diary is now open for appointments. During opening hours we are prioritising being with our clients - so won't be answering the phone. Please feel free to leave a message if you need to speak to a member of the team, cancel an appointment or contact us regarding Contact Tracing.

4: CONFIRMATION

48 hours before your appointment you will receive an email confirmation with some forms that we need you to complete and submit. These include our COVID-19 Health Check and your usual Belle & Blackley consultation forms.

2: BOOK ONLINE

You can book and manage your appointment online.

 

If you'd like us to see a photo of your hair you can change your profile picture on your online booking account. Or email any relevant hair photos to BBphase172@gmail.com

5: PATCH TEST

Colour clients will require a patch test to be done at least 48 hours before a colour service application.

This can either be posted out to you or you can arrange to collect it from the salon.

3: PREPAY

Our new Prepay system is the safest way to ensure payments are contactless and also secures your appointment. If you are a Senior or a Student you can add the Promo Code SENIOR or STUDENT at the checkout. Please note: we will need to see your student ID to verify your student status at your appointment.

6:  VIDEOCHAT

Your stylist will contact you if we need to make any changes or add a Full Consultation over video chat to your service.

YOUR APPOINTMENT 

APPOINTMENT TIME

Please arrive on time - we want your style team to be able to focus on you and make the most of your appointment. 

Please refer to our cancellation policy if you need to cancel your appointment

REFRESHMENTS

Unfortunately we cannot offer you our usual menu of refreshments. There will be a fridge with chilled water available.

BUZZER ENTRY

Give us a buzz when you arrive. Your stylist may take a moment to make sure their chair is ready for you. 

Entry is by appointment only.

NO GUESTS

Please don't bring anyone with you to your appointment.

At a later phase we may introduce "Bubble" appointments where you'll be able to book with a group. But for now it's just you!

PERSONAL BELONGINGS

We won't have access to our cloakroom so please only bring things that you can keep with you. Your chair will be your own for the duration of the visit.

NO CASH PAYMENTS

All services should be prepaid and any purchases in the salon must be contactless.

SAFETY MEASURES

HAND SANITISER

Our reception area, washroom and every seat will have a hand sanitiser station for you to use.

CLIENT CARE PPE

On arrival each client will be given a sealed bag with a disposable gown, cape and towel for them to use during their visit.

WORK ZONES

Each stylist will have their own dedicated working area complete with tools/kit/hair products and a cleaning kit.

VISORS

Your stylist will be wearing a visor and other standard PPE during your visit.

BASIN SCREENS

There will be dividing screens up at the basins to keep the seats isolated from each other.

MASKS

Masks will be required. We will have disposable masks available for you to use if you don't want to wear your own whilst having a colour application

© 2020 by Belle & Blackley. 172 Hope Street, Glasgow, Scotland, UK G2 2TU Tel: 0141 353 3334  - Your curly hair experts Glasgow

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