REOPENING GUIDE

We've been working hard at getting the salon ready to reopen. Making the changes we need to adhere to government and industry guidelines but also make sure you're still getting that Belle & Blackley service! Keeping our team and our clients safe whilst making them look and feel fantastic is our top priority.

 

We've missed you guys and can't wait to get back to doing what we love best..... HAIR!

 

We have a reduced service list and price changes for our first phase of opening so please familiarise your self with that before your appointment.

Here's a guide to what to expect with our new booking procedures and things you'll need to know before and during your visit.

BOOKING YOU IN 

1: WE'LL CONTACT YOU

If your appointment was cancelled due to lockdown or you have added your details to our waiting list a member of the team will contact you to begin the booking process.

4: CONFIRMATION

Once you are booked in you will receive an email confirmation with some forms that we need you to complete and submit. These include our COVID-19 Health Check and your usual Belle & Blackley consultation forms.

2: BOOK ONLINE

You can go ahead and book  your appointment from our reduced 

Phase 1 menu. Please upload an image of your hair to help us make sure you have booked in for the correct service.

5: PATCH TEST

Colour clients will require a patch test to be done at least 48 hours before a colour service application.

This can either be posted out to you or you can arrange to collect it from the salon.

3: PREPAY

Our new Prepay system is the safest way to ensure payments are contactless and also secures your appointment. We can add retail purchases too that will be ready for you to collect at your appointment. 

6:  VIDEOCHAT

Your stylist will contact you if we need to make any changes or add a Full Consultation over video chat to your service.

YOUR APPOINTMENT 

APPOINTMENT TIME

Please arrive on time - we want your style team to be able to focus on you and make the most of your appointment. 

Please refer to our cancellation policy if you need to cancel your appointment

REFRESHMENTS

Unfortunately we cannot offer you our usual menu of refreshments. There will be a fridge with chilled water available.

BUZZER ENTRY

We won't be taking any walk-in appointments for the time being and clients will be by appointment only, so we will have a buzzer system at the door to control entry.

NO GUESTS

Please don't bring anyone with you to your appointment.

At a later phase we may introduce "Bubble" appointments where you'll be able to book with a group. But for now it's just you!

PERSONAL BELONGINGS

We won't have access to our cloakroom so please only bring things that you can keep with you. Your chair will be your own for the duration of the visit.

NO CASH PAYMENTS

All services should be prepaid and any purchases in the salon must be contactless.

SAFETY MEASURES

HAND SANITISER

Our reception area, washroom and every seat will have a hand sanitiser station for you to use.

CLIENT CARE PPE

On arrival each client will be given a sealed bag with a disposable gown, cape and towel for them to use during their visit.

WORK ZONES

Each stylist will have their own dedicated working area complete with tools/kit/hair products and a cleaning kit.

VISORS

Your stylist will be wearing a visor and other standard PPE during your visit.

BASIN SCREENS

There will be dividing screens up at the basins to keep the seats isolated from each other.

MASKS

Masks will be required. We will have disposable masks available for you to use if you don't want to wear your own whilst having a colour application

© 2017 by Belle & Blackley. 172 Hope Street, Glasgow, G2 2TU Tel: 0141 353 3334

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